15 Questions to Ask Your CTV Ad Partner

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OTT Advertising Agencies

OTT Advertising Agencies

The streaming gold rush is on, and brands everywhere are racing to claim their piece of the OTT advertising landscape. But having a streaming ad strategy isn't enough anymore. You need the right partner to execute it effectively in an increasingly crowded and complex ecosystem.

The streaming revolution has completely transformed how we consume content, and with it, how advertisers need to think about reaching their audience. With traditional TV viewership declining and streaming services capturing more eyeballs every day, brands are scrambling to master this new frontier. Yet many are discovering that the complexity of OTT advertising requires expertise they don't have in-house.

This guide cuts through the confusion surrounding OTT advertising agencies. You'll learn what separates the strategic partners from the one-size-fits-all vendors, learn which questions to ask before signing any contracts, and understand the red flags that signal you might be talking to the wrong partner. Whether you're a mid-sized business dipping your toes into streaming ads or an agency looking to expand your client offerings, you'll find actionable insights to guide your decision-making process.

Key Takeaways

  • OTT advertising blends the reach of TV with the precision of digital, letting brands target by behavior, location, and device usage.
  • Agency types vary, from managed service providers to self-serve platforms, with pros and cons depending on your team’s expertise and goals.
  • Top OTT partners provide transparency, premium inventory access, cross-device targeting, and advanced attribution for real business outcomes.
  • Marketers should be wary of vendors that hide placement data, rely on basic demographic targeting, or can’t connect campaigns to measurable actions.
  • When evaluating vendors, we’d recommend asking about strategy, measurement, and case studies before committing.
  • At Strategus, we offer fully managed OTT campaigns, advanced targeting, real-time optimization, and clear attribution to help brands thrive in streaming. 

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What Is OTT Advertising and Why It Matters

Think of OTT (over-the-top) advertising as traditional TV commercials that got a major digital upgrade. These ads appear on streaming services like Hulu, Roku, Netflix, and Disney+, which deliver content directly to viewers through internet-connected devices such as smart TVs, phones, or streaming boxes. The magic of OTT advertising lies in its unique blend of television's broad reach with digital marketing's laser-focused targeting capabilities.

Your brand can connect with incredibly specific audiences based on factors traditional TV could only dream about: detailed demographics, online behaviors, precise locations, and even content preferences. 

The days of wondering whether your TV ads actually worked are over. OTT provides comprehensive analytics and allows for adjustments while campaigns are running. As viewers continue their exodus from cable to streaming platforms, OTT has become non-negotiable for forward-thinking advertisers. The goal remains straightforward: getting your message in front of exactly the right person at exactly the right moment.

Types of OTT Advertising Agencies

When evaluating OTT advertising partners, you’ll find several distinct agency models. Each comes with its own set of advantages and limitations worth considering:

1. Managed OTT Service Providers & Specialized OTT Agencies

Managed service providers function as your dedicated OTT team, handling everything from initial strategy development to final performance analysis. These partners manage all the technical aspects of your campaigns while providing strategic guidance tailored to your business goals. The beauty of this model? You gain access to specialized expertise without needing to build an in-house programmatic team.

These OTT specialists take care of all the heavy lifting: campaign setup, real-time optimization, inventory negotiations, and performance tracking. Your team stays informed without getting bogged down in the technical complexities of programmatic advertising.

Why Consider a Managed Service Provider

  • Complete campaign management without expanding your internal team
  • Continuous optimization based on real-time performance data
  • Access to exclusive inventory relationships and proprietary tools
  • Strategic guidance customized to your specific business objectives

The value you receive naturally depends on your chosen partner. A subpar provider might leave you disappointed, while the right one delivers measurable business impact.

Strategus exemplifies this approach as a fully managed OTT advertising provider. We combine deep industry knowledge with exclusive inventory access and advanced capabilities like cross-device retargeting and comprehensive attribution. Our team oversees every detail from creative review to platform compliance, freeing you to focus on your core business.

Whether you're making your first foray into OTT or looking to scale existing efforts, we make the process straightforward while maximizing your return. With Strategus, you're building a smarter, more accountable media strategy designed to evolve alongside your business.

Speak to a Strategus expert today and learn more about how we can help scale your OTT advertising campaigns.

2. Full-Service Digital Agencies with OTT Capabilities

Many established digital marketing agencies now offer OTT advertising as part of their service offerings. These firms typically position OTT as part of a comprehensive digital package alongside paid search, social media, display advertising, and SEO. This integrated approach appeals to brands seeking a single partner to coordinate their entire digital marketing ecosystem.

The convenience factor is significant, but OTT often represents just one service among many rather than a core specialty. This can sometimes translate to less sophisticated campaign execution, particularly when it comes to advanced targeting strategies or securing premium inventory.

What You Can Expect

  • A single team managing your entire digital presence
  • Standard OTT campaign implementation and reporting
  • Integration with your broader marketing strategy

Potential Limitations

  • OTT might receive secondary attention rather than specialized focus
  • Restricted access to premium inventory or advanced targeting options
  • Teams may lack OTT-specific expertise and industry relationships

This model works well for brands that value cohesion across channels over specialized excellence in each individual medium.

4. Self-Service OTT Platforms

Self-service platforms provide the technology for marketing teams to independently plan, launch, and manage OTT campaigns without agency involvement. These tools appeal to organizations with strong in-house programmatic capabilities who prefer direct control over media buying, creative deployment, targeting, and performance analysis.

While these platforms offer transparency and potential cost savings, they come with significant trade-offs. Without sufficient internal expertise, campaigns may underperform due to suboptimal audience targeting, creative misalignment, or missed optimization opportunities. Support resources are typically limited, leaving your team responsible for troubleshooting and performance management.

Ideal For

  • Organizations with experienced in-house programmatic specialists
  • Campaigns requiring granular control and complete transparency
  • Teams prioritizing direct platform access over managed support

Common Challenges

  • Requires significant time and resource commitment
  • Limited strategic guidance or technical support
  • Steep learning curve for teams new to OTT advertising

Self-serve platforms provide autonomy but demand considerable operational readiness. For many organizations, the apparent cost advantages may be offset by performance challenges and the opportunity cost of internal resources.

Here’s how self-serve platforms compare to managed services from a specialized OTT agency like Strategus.

Managed Services From Strategus

  Self-Service DSP

  • Our OTT experts partner with you to design and execute customized campaigns.
  • We assist with training your staff and pitching to clients, while also providing access to high-quality inventory.
  • Instant access to our dedicated team makes it easy to scale as your OTT needs grow.
  • We monitor and optimize in-flight campaigns to ensure success.
  • You gain access to our 24/7 reporting dashboard, as well as custom reports for you or your clients.
  • Your in-house team determines strategy and campaign design, a full-time job in its own right.
  • Inventory is limited in the initial media purchasing stages, and staff knowledge about OTT best practices may be lacking 
  • Minimum fees, the compounding costs of add-ons, and investment in training internal staff all drive up CPM.
  • Your team is tasked with monitoring performance and adapting campaigns accordingly, which often requires juggling multiple dashboards and reporting systems.

Decision-Tree-Self-vs-Managed-Services

What Sets the Best OTT Advertising Agencies Apart

The OTT landscape is crowded with agencies claiming streaming expertise. But what truly separates the exceptional partners from those just riding the streaming wave? Here are five critical factors that distinguish genuine OTT advertising experts:

1. Transparent Inventory Access

The content neighborhood where your ads appear matters tremendously for both brand safety and performance. The streaming world has grown to become incredibly diverse, and not all ad inventory delivers equal value. The quality of programming surrounding your ads directly influences how viewers perceive your brand.

Complete Placement Transparency

Top OTT partners provide full visibility into where your ads run, showing you specific streaming channels, programs, and content categories rather than hiding behind vague descriptions like "premium entertainment" without details. Their reporting reveals exactly where your investment goes, down to the individual show level.

Premium Publisher Relationships

The best agencies have built direct relationships with major streaming platforms and secured private marketplace deals that give your campaigns priority access to the most desirable inventory. These connections ensure your ads appear alongside quality programming instead of questionable user-generated content or obscure apps.

A reputed agency will offer:

  • Advanced content filtering technology
  • Proactive blacklisting of inappropriate channels
  • Sophisticated fraud prevention systems that ensure real humans see your ads
  • Regular auditing of inventory sources

For brands, it’s a red flag if any agency hesitates when asked for sample placement reports showing specific apps, channels, and programs, and likely has something to hide. This reluctance often indicates either poor inventory quality or limited control over ad placements.

2. Sophisticated Targeting Capabilities

The real power of OTT advertising comes from precision targeting that far exceeds traditional TV's limited demographic options. The best partners layer multiple data sources to ensure your ads reach exactly the right viewers.

First-Party Data Integration

Elite agencies can securely incorporate your customer email lists or CRM data to reach existing customers or create "lookalike" audiences with similar characteristics. This capability becomes increasingly valuable as third-party cookies continue to phase out.

Behavioral Targeting Excellence

Advanced OTT partners target viewers based on their actual interests and viewing habits rather than broad assumptions. This means connecting with cooking enthusiasts who watch culinary shows or reaching sports fans during their favorite content.

Geographic Precision

While traditional TV typically targets broad market areas, sophisticated OTT campaigns can focus on:

  • Specific ZIP codes
  • Custom-defined service areas
  • Geofenced locations (like competitor stores)
  • Commuting patterns

Cross-Device Intelligence

Leading agencies track and target households across their entire device ecosystem:

  • Connecting smart TV viewership to mobile activity
  • Retargeting viewers who have engaged with your brand as they move between screens
  • Adjusting messaging based on the viewing environment

Before you start working with an agency, ask them: "How do your targeting capabilities go beyond basic demographics?" Their answer will reveal the true sophistication of their technology and expertise.

Is your CTV campaign reaching its full potential? Download the Complete Guide to CTV Retargeting to get the most out of your investment.

3. Cross-Device Attribution and Measurement

The days of "spray and pray" TV advertising are over. Top OTT agencies implement advanced attribution systems that connect streaming ad exposure to actions across devices.

Complete Journey Tracking

Premium partners utilize sophisticated identity resolution technology to follow users from initial TV ad exposure through research on laptops to final purchases on smartphones. This comprehensive view shows how your ads influence behavior across the entire customer journey.

Physical Location Attribution

For businesses with physical locations, leading agencies connect OTT ad exposure to in-store visits using anonymized mobile location data. This proves particularly valuable for:

  • Retail stores tracking foot traffic
  • Restaurants measuring dinner rushes
  • Automotive dealers counting lot visits
  • Service providers tracking consultation appointments

Digital Conversion Mapping

Beyond simple click measurements, sophisticated partners trace website visits, form submissions, account creations, and purchases back to specific ad exposures, even when those actions occur days later on different devices.

Scientific Measurement Methods

The most advanced agencies employ:

  • Incrementality testing comparing exposed groups to control groups
  • Brand lift studies quantifying awareness and perception shifts
  • Multi-touch attribution models that properly weight each customer touchpoint

When evaluating agencies, ask detailed questions about attribution methodology. The ability to measure accurately often distinguishes true experts from those applying outdated digital metrics to the streaming environment.

4. Genuine Strategic Guidance

The most valuable OTT partners don't just execute campaigns; they function as strategic advisors deeply invested in your business outcomes. This consultative approach separates true partners from mere vendors.

Business-First Discovery Process

Exceptional agencies begin with a thorough exploration of your:

  • Specific business objectives beyond just media metrics
  • Target audience characteristics and behaviors
  • Competitive landscape and market positioning
  • Previous marketing efforts and results

Custom Campaign Development

Rather than applying templated approaches, top partners craft strategies tailored to your unique situation, considering:

  • Your specific industry challenges
  • Seasonal factors affecting your business
  • Budget realities and ROI expectations
  • Long-term growth objectives beyond immediate campaign results

Data-Driven Creative Optimization

Premier agencies provide recommendations based on performance data rather than subjective preferences, analyzing:

  • Which messages generate the strongest response
  • Optimal ad lengths for different platforms
  • Most effective calls-to-action
  • Visual elements that drive engagement

Actionable Insights

Regular optimization reports go beyond standard metrics to deliver valuable intelligence. The best partners explain not just what happened but why certain approaches worked (or didn't), providing specific recommendations for improvements.

Platform Expertise

As the streaming landscape fragments across dozens of services, elite agencies understand the nuances of different environments, how viewer behavior differs across platforms, and how technical specifications vary.

5. Documented Results

While many agencies make compelling promises during sales presentations, exceptional partners differentiate themselves through proven success across diverse clients and campaign objectives.

Relevant Case Studies

Leading agencies maintain extensive libraries of case studies demonstrating expertise in your specific industry or with similar campaign goals. These should showcase meaningful business outcomes, not just advertising metrics:

  • Revenue generated
  • Customers acquired
  • Store visits driven
  • Leads converted

Transparent Methodologies

The most credible partners explain exactly how they achieved results, including:

  • Targeting approaches used
  • Creative strategies employed
  • Measurement methodologies applied
  • Challenges overcome during campaigns

Long-Term Client Relationships

While many agencies can deliver short-term results through aggressive tactics, sustained partnerships demonstrate consistent value delivery. The strongest agencies maintain client relationships for years, evolving their approach as both business needs and the OTT landscape mature.

Specific Testimonials

Look for endorsements that highlight how the agency:

  • Addressed specific business challenges
  • Adapted to changing market conditions
  • Provided exceptional service and responsiveness
  • Delivered quantifiable business impact

Closing Thoughts — How Strategus Approaches OTT Advertising

As the first company to execute a programmatic OTT campaign, we've spent almost a decade refining our approach to streaming advertising at Strategus. Our methodology combines cutting-edge technology with hands-on expertise to deliver campaigns that drive meaningful business outcomes.

Our comprehensive approach includes:

  1. Custom Strategy Development: We start by understanding your business goals, target audience, and competitive landscape before building a tailored campaign strategy.
  2. Premium Inventory Access: We've cultivated relationships with over 200 premium publishers to ensure your ads appear alongside quality content that enhances (rather than diminishes) your brand.
  3. Hands-On Campaign Management: Our AdOps team actively monitors and optimizes your campaigns daily, making adjustments based on performance data rather than waiting for monthly reviews.
  4. Proprietary Attribution Suite: Our advanced attribution capabilities connect streaming ad exposure to real-world outcomes like store visits, website traffic, phone calls, and purchases.
  5. Cross-Device Retargeting: Our unique cross-device retargeting technology allows us to follow up with viewers across their devices, extending your message beyond the TV screen for maximum impact.
  6. Transparent Reporting: Our real-time dashboard gives you complete visibility into where your ads are running, who they're reaching, and what results they're generating.

Ready to reach your audience where they're actually watching? Speak to a Strategus expert today to discuss how our targeted OTT advertising solutions can help your brand grow.

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Strategus is a managed services connected TV(CTV) advertising agency with over 60,000+ campaigns delivered. Find out how our experts can extend your team and drive the result that matter most.

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