What you'll be doing as an Account Manager:
- Partner with the Sales Team to provide an exceptional client onboarding experience
- Operate as the lead point of contact for clients and internal team members regarding campaign management and execution
- Facilitate collaboration across multiple teams (Sales, Ad Operations, Finance, Product, Vendors) to ensure the goals of your clients are exceeded
- Build and fortify long-lasting client relationships
- Grow and retain an existing client base
- Identify opportunities for upsell/cross-sell of products and services that will enhance the client's marketing strategy
- Partner with Ad Operations to manage and execute campaigns (optimization recommendations)
- Utilize resources to troubleshoot campaigns and find solutions
- Use data to glean analytics and insights on campaign performance
- Present data to clients, providing insights and recommendations that will enhance their campaign performance
- Proactively communicate account opportunities and risks internally, and successfully track important details for your book of business: revenue forecasting, "at risk" account plans, etc.
Qualifications:
- Bachelor's Degree in Business or Marketing preferred
- 3+ years' experience growing and retaining a client base in digital advertising (specifically CTV/OTT) or related industry
- Ability to think and work independently
- Problem solving and critical thinking abilities to find creative solutions to complex issues
- Experience building trust and rapport with clients to deepen relationships, while also effectively identifying and pursuing opportunities to drive revenue growth and achieve company objectives.
- Excellent communication skills (written and verbal)
- Polished presentation skills
- Organized and high attention to detail
- Proven experience being creative and utilizing data to tell a story
- Experience with Salesforce, Google workspace and Google slides
- Demonstrated ability to go above and beyond do deliver a Best-In Class customer experience
Strategus is an equal-opportunity employer. We are committed to diversity and inclusion, as well as non-discrimination in employment. All qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job, or other legally protected categories. If you're smart, scrappy, and good at what you do, come as you are. We are committed to creating an inclusive environment.
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